Privacy Policy

Ticket Tomato is committed to protecting your privacy.  Should Ticket Tomato request any personal information that data will be handled in accordance with this privacy policy.  Please keep in mind that this is a living document which is subject to change as new technologies are introduced into our industry.  It would be good to check this policy from time to time, so that you are always aware of how we use your data to provide the best service possible.

You Control Your Personal Data

"Personal data" is any information relating to an individual that is used to identify that individual.  This information may include your name, IP address or any other data used to identify you from the rest of our visitors.

You may request in a downloadable document any information we have gathered about you.  You may also request that we anonymize or delete that data.  Please direct any such requests to [email protected].

Please understand that we are serious about the safety of your data.  You will be requested to provide documentation proving your identity prior to carrying out any information requests.  Only you or your legal representative can inquire about your own account.  In the future we will be providing additional features under your private login in order to perform these actions on your own.

Here Is What We Collect

  • Contact Information which includes email, billing and mailing addresses
  • Demographic Information such as postcodes, preferences and interests
  • Past Invoices, Purchase Detail and Correspondence

Why We Collect This Information

All personal information we collect is solely used for the purpose of providing a professional service, and specifically for the following reasons:

  • Making our accountant happy
  • Improving our products, services and relationship with you
  • Sending out occasional promotional emails about new products, services and changes to this policy

Who We Share Information With

We work with third party vendors to advertise our products and services.  These vendors in turn acquire anonymous statistics so that we can track the effectiveness of our advertisement.  At no time do we share personal data with third party vendors without your explicit consent.  Here is a list of our partners and the type of information we share with them.

  • Cloudflare: Only anonymous data is shared with Cloudflare.  This is done to provide better speed and portability across mobile networks.
  • Constant Contact: When people consent to be placed on our mailing list, we share those names and emails with Constant Contact with the sole purpose of sending our newsletters.  At no point will Constant Contact share your personal information with other third parties.
  • Facebook: We do not share any personal data with Facebook unless you specfically log into your own Facebook account and give consent for Ticket Tomato to share your data with them.
  • Google Analytics: No personal data is shared.  All data collected by Google is anonymized.
  • Twitter: We do not share any personal data with Twitter unless you specfically log into your own Twitter account and give consent for Ticket Tomato to share your data.

How We Use Cookies

Cookies are small files that contain information about this website and some of the choices you've made to get to the pages you are browsing.  Cookies allow us to provide login capabilities, shopping carts, personalized searches and other dynamic functionality.  Without cookies, our site wouldn't work.

Cookies created by Ticket Tomato only hold anonymous information unless you have given this site explicit consent to store and use your personal data.

Any third party cookies created on this site will only have access to anonymous information.  Here is a list of cookies our site creates and what they are used for:

  • AUTHCHALLENGE: This cookie is created after logging in.
  • CI_SESSION: This cookie is simply a key that is used to track website navigation.
  • CFDUID: This cookie is used to identify our site on the Cloudflare network and provide page speed improvements.
  • COMPOSESPLITTERV, MAILVIEWSPLITTERV: These cookies allow you to view and create emails within the webmail application.
  • GA, GID, UTMZ, UTMA: These cookies provide functionality for Google Analytics and Maps.
  • LANGUAGE: This identifies the language the page is being displayed in.
  • PHPSESSID: This cookie retains page navigation information to be sure we are serving the page you selected with the choices you have indicated.